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Netzpalaver<p>BMC Helix erweitert agentenbasierte KI auf das IT-Service- und Betriebsmanagement</p><p><a href="https://social.tchncs.de/tags/AgenticAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AgenticAI</span></a> <a href="https://social.tchncs.de/tags/AIOps" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AIOps</span></a> @BMCSoftware Software <a href="https://social.tchncs.de/tags/ITOperationsManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITOperationsManagement</span></a> <a href="https://social.tchncs.de/tags/ITSM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITSM</span></a> <a href="https://social.tchncs.de/tags/ITServiceManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServiceManagement</span></a> <a href="https://social.tchncs.de/tags/KIAgent" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>KIAgent</span></a> <a href="https://social.tchncs.de/tags/Mainframe" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Mainframe</span></a></p><p><a href="https://netzpalaver.de/2025/05/08/bmc-helix-erweitert-agentenbasierte-ki-auf-das-it-service-und-betriebsmanagement/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">netzpalaver.de/2025/05/08/bmc-</span><span class="invisible">helix-erweitert-agentenbasierte-ki-auf-das-it-service-und-betriebsmanagement/</span></a></p>
Netzpalaver<p>ITIL-Zertifizierung im IT-Service-Management</p><p><a href="https://social.tchncs.de/tags/IncidentManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IncidentManagement</span></a> <a href="https://social.tchncs.de/tags/ITServiceManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServiceManagement</span></a> <a href="https://social.tchncs.de/tags/ITIL" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITIL</span></a> <a href="https://social.tchncs.de/tags/ITILZertifizierung" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITILZertifizierung</span></a> @PeopleCert <a href="https://social.tchncs.de/tags/Zertifizierung" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Zertifizierung</span></a></p><p><a href="https://netzpalaver.de/2025/04/01/itil-zertifizierung-im-it-service-management/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">netzpalaver.de/2025/04/01/itil</span><span class="invisible">-zertifizierung-im-it-service-management/</span></a></p>
Netzpalaver<p>"BMC Connect24" - Innovationen und Strategien für die digitale Zukunft</p><p><a href="https://social.tchncs.de/tags/AIOps" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AIOps</span></a> @BMCSoftware <a href="https://social.tchncs.de/tags/BMCHelix" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BMCHelix</span></a> <a href="https://social.tchncs.de/tags/Chatbot" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Chatbot</span></a> <a href="https://social.tchncs.de/tags/DevOps" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DevOps</span></a> <a href="https://social.tchncs.de/tags/digitaleTransformation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>digitaleTransformation</span></a> <a href="https://social.tchncs.de/tags/DSOM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DSOM</span></a> <a href="https://social.tchncs.de/tags/EdgeComputing" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>EdgeComputing</span></a> <a href="https://social.tchncs.de/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GenAI</span></a> <a href="https://social.tchncs.de/tags/ITManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITManagement</span></a> <a href="https://social.tchncs.de/tags/ITServiceManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServiceManagement</span></a> <a href="https://social.tchncs.de/tags/ITSM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITSM</span></a> <a href="https://social.tchncs.de/tags/KI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>KI</span></a> <a href="https://social.tchncs.de/tags/k%C3%BCnstlich" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>künstlich</span></a> Intelligenz <a href="https://social.tchncs.de/tags/Mainframe" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Mainframe</span></a> <a href="https://social.tchncs.de/tags/MainframeAutomation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MainframeAutomation</span></a> <a href="https://social.tchncs.de/tags/MainframeIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MainframeIntelligence</span></a> <a href="https://social.tchncs.de/tags/MainframeTranformation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MainframeTranformation</span></a> <a href="https://social.tchncs.de/tags/MultiCloud" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MultiCloud</span></a></p><p><a href="https://netzpalaver.de/2024/11/29/bmc-connect24-innovationen-und-strategien-fuer-die-digitale-zukunft/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">netzpalaver.de/2024/11/29/bmc-</span><span class="invisible">connect24-innovationen-und-strategien-fuer-die-digitale-zukunft/</span></a></p>
Netzpalaver<p>The new BMC </p><p>Interview with Ram Chakravarti, CTO of BMC</p><p>BMC, a global leader in software solutions designed to make business faster than humans can, announced the decision to create two separate, independent companies: BMC and BMC Helix. </p><p><a href="https://social.tchncs.de/tags/ArtificialIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ArtificialIntelligence</span></a> <a href="https://social.tchncs.de/tags/BMC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BMC</span></a> <a href="https://social.tchncs.de/tags/BMCHelic" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BMCHelic</span></a> <a href="https://social.tchncs.de/tags/Cloud" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Cloud</span></a> <a href="https://social.tchncs.de/tags/CloudManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CloudManagement</span></a> <a href="https://social.tchncs.de/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GenAI</span></a> <a href="https://social.tchncs.de/tags/HybridCloud" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HybridCloud</span></a> <a href="https://social.tchncs.de/tags/ITServiceManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServiceManagement</span></a> <a href="https://social.tchncs.de/tags/k%C3%BCnstlicheIntelligenz" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>künstlicheIntelligenz</span></a> <a href="https://social.tchncs.de/tags/Mainframe" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Mainframe</span></a> <a href="https://social.tchncs.de/tags/MainframeTransformation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MainframeTransformation</span></a> <a href="https://social.tchncs.de/tags/ProzessAutomatisierung" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProzessAutomatisierung</span></a></p>
Netzpalaver<p>Interview with BMC - The new BMC</p><p><a href="https://social.tchncs.de/tags/AIOPs" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AIOPs</span></a> <a href="https://social.tchncs.de/tags/ArtificialIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ArtificialIntelligence</span></a> <a href="https://social.tchncs.de/tags/BMC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BMC</span></a> <a href="https://social.tchncs.de/tags/BMCHelix" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BMCHelix</span></a> @BMCSoftware <a href="https://social.tchncs.de/tags/Cloud" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Cloud</span></a> <a href="https://social.tchncs.de/tags/CloudManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CloudManagement</span></a> <a href="https://social.tchncs.de/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GenAI</span></a> <a href="https://social.tchncs.de/tags/HybridCloud" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HybridCloud</span></a> <a href="https://social.tchncs.de/tags/ITServiceManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServiceManagement</span></a> <a href="https://social.tchncs.de/tags/k%C3%BCnstlicheIntelligenz" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>künstlicheIntelligenz</span></a> <a href="https://social.tchncs.de/tags/Mainframe" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Mainframe</span></a> <a href="https://social.tchncs.de/tags/MainframeTransformation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MainframeTransformation</span></a> <a href="https://social.tchncs.de/tags/ProzessAutomatisierung" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProzessAutomatisierung</span></a></p><p><a href="https://netzpalaver.de/2024/10/28/interview-with-bmc-the-new-bmc/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">netzpalaver.de/2024/10/28/inte</span><span class="invisible">rview-with-bmc-the-new-bmc/</span></a></p>
Netzpalaver<p>Evaluierungs- und Bewertungstools für ITSM-Lösungen </p><p><a href="https://social.tchncs.de/tags/Beratungsservice" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Beratungsservice</span></a> <a href="https://social.tchncs.de/tags/ITServicemanagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServicemanagement</span></a> <a href="https://social.tchncs.de/tags/ITSM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITSM</span></a> <a href="https://social.tchncs.de/tags/Leitfaden" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Leitfaden</span></a> <a href="https://social.tchncs.de/tags/Observability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Observability</span></a> <a href="https://social.tchncs.de/tags/Security" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Security</span></a> @Solarwinds</p><p><a href="https://netzpalaver.de/2024/04/25/evaluierungs-und-bewertungstools-fuer-itsm-loesungen/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">netzpalaver.de/2024/04/25/eval</span><span class="invisible">uierungs-und-bewertungstools-fuer-itsm-loesungen/</span></a></p>
Netzpalaver<p>Wie nutzen Unternehmen AI-Algorithmen für IT-Operations</p><p>Interview mit Georg Ember, <a href="https://social.tchncs.de/tags/IBM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IBM</span></a></p><p><a href="https://social.tchncs.de/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AI</span></a> <a href="https://social.tchncs.de/tags/AIOps" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AIOps</span></a> <a href="https://social.tchncs.de/tags/ArtificialIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ArtificialIntelligence</span></a> <a href="https://social.tchncs.de/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GenAI</span></a> <a href="https://social.tchncs.de/tags/generativeKI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>generativeKI</span></a> @IBMDACH <a href="https://social.tchncs.de/tags/ITEventManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITEventManagement</span></a> <a href="https://social.tchncs.de/tags/ITOperation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITOperation</span></a> <a href="https://social.tchncs.de/tags/ITServiceManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServiceManagement</span></a> <a href="https://social.tchncs.de/tags/ITSM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITSM</span></a> <a href="https://social.tchncs.de/tags/KI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>KI</span></a> <a href="https://social.tchncs.de/tags/k%C3%BCnstlicheIntelligenz" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>künstlicheIntelligenz</span></a> <a href="https://social.tchncs.de/tags/LargeLanguageModels" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>LargeLanguageModels</span></a></p><p><a href="https://www.youtube.com/watch?v=lZjuMlXcg10" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">youtube.com/watch?v=lZjuMlXcg1</span><span class="invisible">0</span></a></p>
Netzpalaver<p>Interview mit IBM - Wie nutzen Unternehmen AI-Algorithmen für IT-Operations</p><p><a href="https://social.tchncs.de/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AI</span></a> <a href="https://social.tchncs.de/tags/AIOps" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AIOps</span></a> <a href="https://social.tchncs.de/tags/ArtificialIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ArtificialIntelligence</span></a> <a href="https://social.tchncs.de/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GenAI</span></a> <a href="https://social.tchncs.de/tags/generativeKI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>generativeKI</span></a> @IBM <a href="https://social.tchncs.de/tags/ITEventManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITEventManagement</span></a> <a href="https://social.tchncs.de/tags/IT" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IT</span></a>-Operation <a href="https://social.tchncs.de/tags/ITServiceManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITServiceManagement</span></a> <a href="https://social.tchncs.de/tags/ITSM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITSM</span></a> <a href="https://social.tchncs.de/tags/KI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>KI</span></a> <a href="https://social.tchncs.de/tags/k%C3%BCnstlicheIntelligenz" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>künstlicheIntelligenz</span></a> <a href="https://social.tchncs.de/tags/LargeLanguageModels" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>LargeLanguageModels</span></a></p><p><a href="https://netzpalaver.de/2024/04/03/interview-mit-ibm-wie-nutzen-unternehmen-ai-algorithmen-fuer-it-operations/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">netzpalaver.de/2024/04/03/inte</span><span class="invisible">rview-mit-ibm-wie-nutzen-unternehmen-ai-algorithmen-fuer-it-operations/</span></a></p>
heise online (inoffiziell)ServiceNow integriert im Rahmen seines jüngsten Rome-Release mehrere Planungs- und Informationstools in Microsoft Teams. <br><a href="https://www.heise.de/news/ServiceNow-Rome-Release-Alle-Infos-fuer-Mitarbeiter-in-MS-Teams-6194583.html" rel="nofollow noopener" target="_blank">ServiceNow Rome-Release: Alle Infos für Mitarbeiter in MS Teams</a><br>
heise online (inoffiziell)Eine Allianz von Dienstleistern für das Open-Source-Ticketsystem OTRS will gemeinsam den OTRS-Fork Znuny weiterentwickeln.<br> <a href="https://www.heise.de/news/Zuny-Neues-Leben-fuer-die-OTRS-Community-Edition-5077291.html" rel="nofollow noopener" target="_blank">Znuny: Neues Leben für die OTRS Community Edition</a>
heise online (inoffiziell)Mit der geplanten Übernahme von AI Elements möchte ServiceNow seine Now-Plattform zur Organisation digitaler Workflows in Unternehmen mit KI aufwerten.<br><a href="https://www.heise.de/news/ServiceNow-will-KI-in-die-Unternehmen-bringen-4976295.html" rel="nofollow noopener" target="_blank">ServiceNow will KI in die Unternehmen bringen</a><br>