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Goffi<p>Libervia CLI tip 5:</p><p>You can retrieve or modify your contacts list (aka “roster” in XMPP terms) with `li roster`.</p><p>One of the subcommands, `stats`, gives you, as its name implies, statistics on your roster.</p><p>You’ll notably get the number of contacts per domain, with a percentage representing the domain's “weight.” It’s a simple way to see how decentralized your contacts network is.</p><p><a href="https://libervia.org/__b/doc/backend/libervia-cli/roster.html" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">libervia.org/__b/doc/backend/l</span><span class="invisible">ibervia-cli/roster.html</span></a></p><p><a href="https://mastodon.social/tags/Libervia" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Libervia</span></a> <a href="https://mastodon.social/tags/CLI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CLI</span></a> <a href="https://mastodon.social/tags/li" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>li</span></a> <a href="https://mastodon.social/tags/tips" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>tips</span></a> <a href="https://mastodon.social/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://mastodon.social/tags/roster" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>roster</span></a> <a href="https://mastodon.social/tags/decentralization" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>decentralization</span></a></p>
Anders_S<p>Signal är en meddelandeapp, ett chattprogram, som kan jämföras med WhatsApp. Precis om WhatsApp är det en krypterad app som är så kallad fullsträckskryptering (end-to-end), dvs den är krypterad hela vägen mellan de som kommunicerar med den. Kommunikationen går då inte att avlyssna.&nbsp;</p><p><a href="https://blog.zaramis.se/2025/09/01/polisens-markliga-installning-till-signal/" class="" rel="nofollow noopener" target="_blank">https://blog.zaramis.se/2025/09/01/polisens-markliga-installning-till-signal/</a></p>
Kevin Karhan :verified:<p><span class="h-card" translate="no"><a href="https://fosstodon.org/@innocence" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>innocence</span></a></span> I do prefer <a href="https://infosec.space/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a>+<a href="https://infosec.space/tags/OMEMO" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>OMEMO</span></a> in my own use-case, just that it's fiddly for group convos.</p>
Kevin Karhan :verified:<p><span class="h-card" translate="no"><a href="https://fosstodon.org/@innocence" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>innocence</span></a></span> well, they <a href="https://element.io/blog/sustainable-licensing-at-element-with-agpl/" rel="nofollow noopener" target="_blank">switched</a> to an <a href="https://infosec.space/tags/AssholeLicensing" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AssholeLicensing</span></a> model, maing the <a href="https://robots.net/news/new-matrix-licensing-shift-makes-building-on-the-protocol-less-appealing/" rel="nofollow noopener" target="_blank">reference implementation</a> now a <a href="https://techcrunch.com/2023/11/06/decentralized-communication-protocol-matrix-shifts-to-less-permissive-agpl-open-source-license/" rel="nofollow noopener" target="_blank">worse decision</a> and put the Matrix Protocol <a href="https://blakes.dev/posts/2023-11-06-element-closing-matrix/" rel="nofollow noopener" target="_blank">in danger</a>.</p><ul><li>Whereas <span class="h-card" translate="no"><a href="https://chaos.social/@delta" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>delta</span></a></span> / <a href="https://infosec.space/tags/deltaChat" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>deltaChat</span></a> uses <a href="https://infosec.space/tags/PGP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>PGP</span></a>/MIME as an open, <a href="https://infosec.space/tags/MultiVendor" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MultiVendor</span></a> &amp; <a href="https://infosec.space/tags/MultiProvider" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MultiProvider</span></a> standard. Ditto for <span class="h-card" translate="no"><a href="https://monocles.social/@monocles" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>monocles</span></a></span> / <a href="https://infosec.space/tags/MonoclesChat" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MonoclesChat</span></a> &amp; <span class="h-card" translate="no"><a href="https://fosstodon.org/@gajim" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>gajim</span></a></span> / <a href="https://infosec.space/tags/gajim" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>gajim</span></a> (<a href="https://infosec.space/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a>+<a href="https://infosec.space/tags/OMEMO" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>OMEMO</span></a>)…</li></ul><p>And yes <a href="https://infosec.space/tags/AGPLv3" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AGPLv3</span></a> is an <a href="https://element.io/blog/tag/licensing/" rel="nofollow noopener" target="_blank">asshole license</a> as <a href="https://element.io/blog/element-to-adopt-agplv3/" rel="nofollow noopener" target="_blank">it</a> is inherently incompatible with a shitton of <a href="https://infosec.space/tags/IP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IP</span></a> laws and thus (oftentimes) cannot.be complied with.</p><ul><li>Choosing it or <a href="https://infosec.space/tags/SSPL" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SSPL</span></a> is meant to <a href="https://infosec.space/tags/monopolize" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>monopolize</span></a> the market for commercial hosting providers that offer <a href="https://infosec.space/tags/ManagedHosting" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ManagedHosting</span></a> of <a href="https://infosec.space/tags/MatrixChat" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MatrixChat</span></a>.</li></ul><p><a href="https://infosec.space/tags/Matrix" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Matrix</span></a> <a href="https://infosec.space/tags/Chat" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Chat</span></a></p>
maryjane :fediverso:<p>You know what <a href="https://social.coletivos.org/tags/xmpp" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>xmpp</span></a> also does not have?</p><p>Matrix room v12</p>
Debacle<p><span class="h-card" translate="no"><a href="https://fedi.gvisoc.com/@gabriel" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>gabriel</span></a></span></p><p>I suggest to use port 443 for direct <a href="https://framapiaf.org/tags/TLS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TLS</span></a> client connections instead of e.g. 5223. Unfortunately, some public wifis block everything but 443.</p><p><a href="https://framapiaf.org/tags/Nginx" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Nginx</span></a> can differentiate <a href="https://framapiaf.org/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a>, HTTP, TURN etc. by means of <a href="https://framapiaf.org/tags/ALPN" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ALPN</span></a>.</p><p><a href="https://framapiaf.org/tags/Jabber" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Jabber</span></a> <a href="https://framapiaf.org/tags/Snikket" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Snikket</span></a></p>
Debacle<p><span class="h-card" translate="no"><a href="https://mastodon.social/@samueloph" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>samueloph</span></a></span></p><p>There are so many new features in <a href="https://framapiaf.org/tags/Debian" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Debian</span></a>&nbsp;13 <a href="https://framapiaf.org/tags/trixie" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>trixie</span></a>, that everyone finds something else that is amazing to them 🙂</p><p>E.g. with my software developer hat on, I'm most excited about <a href="https://framapiaf.org/tags/Emacs" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Emacs</span></a>&nbsp;30 with <a href="https://framapiaf.org/tags/eglot" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>eglot</span></a> and some <a href="https://framapiaf.org/tags/LSP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>LSP</span></a> servers, e.g. <a href="https://framapiaf.org/tags/rustAnalyzer" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>rustAnalyzer</span></a>. (Unfortunately, no <a href="https://framapiaf.org/tags/JavaScript" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>JavaScript</span></a> or <a href="https://framapiaf.org/tags/Typescript" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Typescript</span></a> LS in Debian yet 😞.)</p><p>And regarding <a href="https://framapiaf.org/tags/Jabber" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Jabber</span></a>/<a href="https://framapiaf.org/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a>, there are too many cool things to fit in 500&nbsp;characters:</p><p><a href="https://xmpp-team.pages.debian.net/blog/2025/05/xmpp-debian-13-trixie-news.html" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">xmpp-team.pages.debian.net/blo</span><span class="invisible">g/2025/05/xmpp-debian-13-trixie-news.html</span></a></p>
Gabriel Viso Carrera<p>I've wrote a thing about the changes I made to my network when thinking on hosting an <a href="https://fedi.gvisoc.com/tags/xmpp" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>xmpp</span></a> server. This kickstarts a series of more detailed posts, with terminal sorcery, flux condensers, black holes and holochrons <a href="https://gvisoc.com/en/posts/changes-xmpp/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">gvisoc.com/en/posts/changes-xm</span><span class="invisible">pp/</span></a> <a href="https://fedi.gvisoc.com/tags/SelfHosting" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SelfHosting</span></a></p>
Daniel Gultsch<p>Note that <a href="https://gultsch.social/tags/Quicksy" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Quicksy</span></a> users won’t be able to opt out of TLS 1.3.</p><p>If you are sending files to Quicksy users (via HTTP Upload), make sure your HTTP server supports 1.3; otherwise Quicksy users won’t be able to receive the file.</p><p><a href="https://gultsch.social/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://gultsch.social/tags/Conversations_im" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Conversations_im</span></a></p>
Goffi<p>Oh, and funny thing, it will be easy to make the forum accessible to ActivityPub with the ActivityPub gateway, as the content is the same as for blogs.</p><p><a href="https://mastodon.social/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://mastodon.social/tags/ActivityPub" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ActivityPub</span></a></p>
Goffi<p>Here is the capture of the tree-like hierarchy of pubsub nodes I talked about yesterday, but this time rendered as forum categories in Libervia web. I’ve added an "XMPP" category and set descriptions (all part of pubsub node metadata). All of this benefits from pubsub permission and subscription mechanisms. </p><p>Note that this is done thanks to the NLnet Email Gateway grant.</p><p><a href="https://mastodon.social/tags/Libervia" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Libervia</span></a> <a href="https://mastodon.social/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://mastodon.social/tags/Pubsub" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Pubsub</span></a> <a href="https://mastodon.social/tags/Forum" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Forum</span></a> <a href="https://mastodon.social/tags/development" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>development</span></a> <a href="https://mastodon.social/tags/nlnet" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>nlnet</span></a> <a href="https://mastodon.social/tags/NGI0" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>NGI0</span></a></p>
Debacle<p><span class="h-card" translate="no"><a href="https://mastodon.social/@Goffi" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>Goffi</span></a></span> </p><p>Btw. there is a public <a href="https://framapiaf.org/tags/channel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>channel</span></a> to talk about <a href="https://framapiaf.org/tags/Jabber" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Jabber</span></a>/<a href="https://framapiaf.org/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://framapiaf.org/tags/bot" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>bot</span></a> <a href="https://framapiaf.org/tags/development" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>development</span></a>, incl. <a href="https://framapiaf.org/tags/CrowdMod" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CrowdMod</span></a>:</p><p><a href="xmpp:bots-dev@muc.loqi.im?join" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">xmpp:</span><span class="">bots-dev@muc.loqi.im?join</span><span class="invisible"></span></a></p><p><a href="https://framapiaf.org/tags/freeSoftware" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>freeSoftware</span></a> <a href="https://framapiaf.org/tags/community" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>community</span></a> <a href="https://framapiaf.org/tags/chat" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>chat</span></a></p>
Grow Fediverse<p>Eureka.<br>In the last 6 months I've only gotten 5 spam or scam calls or texts total. It used to be 5+ per day.<br>I can't tell if one specific change I made did it, or the combination.<br>Was it changing to <a href="https://my-place.social/search?tag=Linux" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Linux</span></a> ?<br>Was it <a href="https://my-place.social/search?tag=Fairphone" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Fairphone</span></a> with <a href="https://my-place.social/search?tag=Murena" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Murena</span></a> ?<br>Was it ditching my old cell carrier and moving my number to <a href="https://my-place.social/search?tag=XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> ?<br>Was it bailing out of gmail or outlook for <a href="https://my-place.social/search?tag=opensource" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>opensource</span></a> email options?<br>Was it abandoning corporate social media and replacing it fully with <a href="https://my-place.social/search?tag=Fediverse" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Fediverse</span></a> ?</p><p>Whatever it was, the silence and ability to use my phone for its intended purpose - talking to people I know - is glorious.</p>
Debacle<p><a href="https://framapiaf.org/tags/CrowdMod" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CrowdMod</span></a> is here!</p><p>I made a <a href="https://framapiaf.org/tags/proofOfConcept" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>proofOfConcept</span></a> "<a href="https://framapiaf.org/tags/crowdModeration" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>crowdModeration</span></a>" <a href="https://framapiaf.org/tags/bot" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>bot</span></a>, based on <a href="https://framapiaf.org/tags/slixmpp" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>slixmpp</span></a>:</p><p><a href="https://salsa.debian.org/debacle/crowdmod" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">salsa.debian.org/debacle/crowd</span><span class="invisible">mod</span></a></p><p>The idea is to ease the life of admins of large rooms.<br>Normal "member" participants can censor "non-member" participants by applying <a href="https://framapiaf.org/tags/MessageReactions" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MessageReactions</span></a>.<br>Messages can be moderated, participants can be demoted to visitors, kicked, and banned.<br>Maybe somebody has fun to try it.</p><p><a href="https://framapiaf.org/tags/Jabber" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Jabber</span></a> <a href="https://framapiaf.org/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://framapiaf.org/tags/Python" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Python</span></a> <a href="https://framapiaf.org/tags/freeSoftware" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>freeSoftware</span></a> <a href="https://framapiaf.org/tags/ModeratedMessageRetraction" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ModeratedMessageRetraction</span></a> <a href="https://framapiaf.org/tags/spam" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>spam</span></a> <a href="https://framapiaf.org/tags/moderation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>moderation</span></a></p>
JabJab.de<p>JabJab.de ist 20! - <a href="https://www.jabjab.de/blog#96" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="">jabjab.de/blog#96</span><span class="invisible"></span></a></p><p><a href="https://social.jabjab.de/tags/xmpp" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>xmpp</span></a> <a href="https://social.jabjab.de/tags/jabber" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>jabber</span></a> <a href="https://social.jabjab.de/tags/jabjab" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>jabjab</span></a> <a href="https://social.jabjab.de/tags/jubilaum" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>jubilaum</span></a></p>
Goffi<p>Note that file sharing and forums have existed for years in Libervia, in experimental form. Those have been useful to find the flaws and needs, and the acquired experience helped me to write those specifications.</p><p><a href="https://mastodon.social/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://mastodon.social/tags/Libervia" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Libervia</span></a> <a href="https://mastodon.social/tags/Specifications" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Specifications</span></a> <a href="https://mastodon.social/tags/XEP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XEP</span></a></p>
Goffi<p>I've been working on implementing XEP-0496 (Pubsub Node Relationships) and XEP-0499 (Pubsub Extended Discovery) in Libervia to allow a tree-like hierarchy in pubsub nodes.</p><p>This is a big deal for many reasons, from better organisation to features which become possible (think about file sharing, forums, etc).</p><p><a href="https://mastodon.social/tags/Libervia" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Libervia</span></a> <a href="https://mastodon.social/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> <a href="https://mastodon.social/tags/pubsub" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>pubsub</span></a> <a href="https://mastodon.social/tags/forums" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>forums</span></a> <a href="https://mastodon.social/tags/email" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>email</span></a> <a href="https://mastodon.social/tags/gateway" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>gateway</span></a></p>
Debacle<p><span class="h-card" translate="no"><a href="https://transverso.org/@isadora" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>isadora</span></a></span> <span class="h-card" translate="no"><a href="https://snikket.de/social/menel" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>menel</span></a></span> <span class="h-card" translate="no"><a href="https://mastodon.social/@xmppbrasil" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>xmppbrasil</span></a></span></p><p>Long time ago, I asked about the in the <a href="https://framapiaf.org/tags/ConverseJS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ConverseJS</span></a> MUC and there was a solution, but in the end I did not find the time to experiment with it. And now I can't find the link to the relevant scripts anymore 😞</p><p>Maybe ask in <a href="xmpp:discuss@conference.conversejs.org?join" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">xmpp:</span><span class="ellipsis">discuss@conference.conversejs.</span><span class="invisible">org?join</span></a></p><p>It would be cool, if the whole thing integrates into a <a href="https://framapiaf.org/tags/helpdesk" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>helpdesk</span></a> system such as <a href="https://framapiaf.org/tags/Zammad" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Zammad</span></a>…</p><p><span class="h-card" translate="no"><a href="https://mastodon.xyz/@jcbrand" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>jcbrand</span></a></span> <span class="h-card" translate="no"><a href="https://mastodon.social/@zammad_hq" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>zammad_hq</span></a></span></p><p><a href="https://framapiaf.org/tags/Jabber" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Jabber</span></a> <a href="https://framapiaf.org/tags/support" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>support</span></a> <a href="https://framapiaf.org/tags/XMPP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a></p>
-/mondstern<p><a href="xmpp:acrylicons@another.im?omemo-sid-1023003017=a50d8d8d7b32a7629beab58b011ba6064c5428953701f51e3761627247947c60" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">xmpp:</span><span class="ellipsis">acrylicons@another.im?omemo-si</span><span class="invisible">d-1023003017=a50d8d8d7b32a7629beab58b011ba6064c5428953701f51e3761627247947c60</span></a></p><p>my <a href="https://mastodon.green/tags/xmpp" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>xmpp</span></a> <a href="https://mastodon.green/tags/jabber" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>jabber</span></a></p>
Isadora<p>Does anyone know any use case of <a href="https://transverso.org/tags/xmpp" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>XMPP</span></a> being used as platform for customer service, where users can initiate conversations from web chat conected via <a href="https://transverso.org/tags/xmpp" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>xmpp</span></a> websockets and are routed to a random representative in order to establish a new conversation session?</p><p>I think customer would use a temporary e disposable JID only to the support session and the way to connect a representative to a customer would be a temporary MUC - even allowing rep to invite another rep to proceed with assistance.</p><p>Any thoughts on how to achieve that using XMPP and any needed customization (obviously)? Appreciate any idea, despite of it seems a little nuts :)))</p><p><span class="h-card"><a href="https://framapiaf.org/@debacle" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>debacle</span></a></span> <span class="h-card"><a href="https://snikket.de/social/menel" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>menel</span></a></span> <span class="h-card"><a href="https://mastodon.social/@xmppbrasil" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>xmppbrasil</span></a></span></p>